SHOPPING INFORMATION
Where do you ship to?
We offer global shipping to countries where our products and therapeutic services are allowed. Shipping is possible in regions where psilocybin, LSD, and other therapies are not yet legalized.
How can I track my order?
Once your order has shipped, we will send you a tracking number via email. You can use this number to monitor your shipment's progress on the courier’s website.
What if my package is lost or delayed?
If your package is lost or delayed, contact our customer service team. We will work with the shipping provider to resolve the issue as quickly as possible.
How long does shipping take?
Shipping times vary by location but typically range from 5-15 business days. You will receive tracking information once your order has been processed and shipped.
Do you offer expedited shipping?
Yes, expedited shipping is available for an additional fee. You can select this option during checkout.
OUR THERAPEUTIC FACILITIES
Where are your therapeutic facilities located?
Our therapeutic centers are located in Australia, the USA, Peru, and Europe. We specialize in holistic treatments involving psilocybin, ketamine, LSD, and other natural therapies to treat a wide range of conditions.
Are your therapies legal?
Our therapies, including psilocybin and other psychedelics, are not yet fully legalized or approved by regulatory bodies such as the FDA (USA), TGA (Australia), and EMA (Europe). However, we operate within legal frameworks in certain regions, providing discreet, professional care to our clients.
What conditions do you treat?
We specialize in treating depression, anxiety, chronic pain, PTSD, Cancer, Bipolar disorder and many more other diseases and addiction through holistic, natural therapies like psilocybin, ketamine, and other alternative treatments.
How effective are your therapies?
We maintain a 96% success rate in helping clients overcome various conditions, with many reporting significant improvements in mental and physical well-being after treatment.
How do I book a therapy session?
To book a session, visit our website or contact us via phone or email. We will schedule an initial consultation to assess your needs and recommend the best treatment plan.
PAYMENT INFORMATION
What payment methods do you accept?
We accept Bitcoin, Ethereum, and other cryptocurrencies as preferred payment methods for enhanced security and discretion. We also accept other methods of payment if the client is comfortable with the legal implications involved.
Why do you prefer cryptocurrencies?
Cryptocurrencies like Bitcoin and Ethereum provide an additional layer of security and anonymity, allowing our clients to make discreet transactions without the involvement of traditional banking institutions. These payments are processed quickly, ensuring a smooth and secure experience.
Is my payment information secure?
Yes, we use the highest standards of encryption and security protocols to protect your payment information. Cryptocurrencies offer an added layer of anonymity, making it our preferred method for secure transactions.
Can I get a refund in cryptocurrency?
Yes, if you paid using Bitcoin, Ethereum, or another cryptocurrency, your refund will be issued in the same currency based on the current market value at the time of the refund.
How will the charge appear on my credit card statement?
If you choose to pay via credit card, the charge will appear as Therapeutic Psilocybin Store. For cryptocurrency payments, there is no charge on a credit card, ensuring total privacy.
ORDERS AND RETURNS
What is your return policy?
We accept returns within 30 days of purchase, provided the item is unused, in its original condition, and packaging. To initiate a return, contact our customer service team, and we will provide the necessary instructions for the return.
What if I receive a damaged or defective item?
If you receive a damaged or defective product, please contact us immediately with a photo and detailed description of the issue. We will arrange a replacement or full refund at no additional cost to you.
How do I initiate a return?
To initiate a return, please reach out to our customer service team with your order number and reason for the return. We will guide you through the process and, if applicable, provide a return shipping label.
Can I exchange an item?
Yes, exchanges are possible if the product is available in stock and remains in its original, unused condition. Please contact us within 30 days to request an exchange.